SOP COVID-19 POLICY

June 2020 Update:
 
California and LA County retail is permitted to re-open, and we’ve chosen to take this process slowly to prioritize the health and safety of our customers and team.
 
Currently, we’re offering the following options to our customers:
 
-Online shopping w/ Free Domestic shipping $100+
 
-Curbside pick up/ try on (on certain items) M-F 11am-7pm and select Saturdays
 
-In-store Shopping by appointment (reserve online)
 
In addition to maintaining strict disinfection, sanitization, and distancing protocols, we have self-registered with Long Beach’s SafeBiz Program that certifies businesses are adhering to CDC and government recommendations.
 
If you have specific questions about our COVID-19 policies, please feel free to contact us at info@snakeoilprovisions.com , 562-343-5139 or DM @snakeoilprovisions.

We're fully operational online and actively expanding our remote services in the following ways:
 
1. ONLINE. Purchases ship M-F/S as needed with complimentary shipping on all orders $100+.
 
2. CURBSIDE PICKUP. Available M-F 11am-7pm. Here's How...
- Place your order online or via phone
- Call the shop at 562.343.5139 when you arrive
- We'll bring your order to you
*We require face coverings & social distancing
 
3. CONSULTATIONS. Via phone or live chat M-F 11am-7pm. Via IG and Email ALWAYS.
4. PRIVATE ZOOM APPOINTMENTS: Available Tuesdays & Thursdays from 4-6pm. Click here to book your time now!
 

In response to the rapidly changing landscape, we’re rolling out new protocols to ensure the safety of our customers and team. As this situation evolves we’ll be responding as needed.
 
If you or someone you live with is experiencing any symptoms of illness, we ask that you please refrain from visiting the shop in person. To accommodate shopping beyond visiting the store, we have expanded communication to include phone, email and live chat via our website during normal store hours and Instagram Direct Message always. If you have special needs or requests, please contact us and we’ll figure it out together!
 
Please expect delays. Our brands/makers are experiencing the same challenges as everyone else. We anticipate disruptions in labor, supply chain, shipping, etc., all of which will likely cause manufacturing delays and, therefore, delays for us to receive product. We’ll do our best to keep you all apprised of any delays as soon possible.
 
DOMESTIC SHIPPING
FREE domestic shipping on orders of $100 and over.
 
Thank you all from the bottom of our hearts for your support through the years and especially during strange and challenging days like these! We think it’s very important to hold on tight to things we love amidst uncertainty and retain some semblance of normalcy in an abnormal situation. We’re taking the current circumstances very seriously, but we will not let it define who we are. Whenever possible, please consider shopping small for your essentials and non-essentials during the coming weeks and months. Independent business will suffer the most since our contingency plans cannot compete with big box giants.

For real-time SOP updates:

For steps to prevent illness: